Effective date: October 7, 2026
Contact Korlix INC for help with KORLIX AI at support@korlixdeveloper.com.
Head office: Korlix INC, 7965 N High St, STE 350-41, Columbus, OH 43235, United States.
Choose a subject
- Account or technical support: include your app version, platform, feature and a description of the problem.
- Billing: include the billing provider and transaction reference, never full card details.
- Delete Korlix AI Account: follow the account and data deletion instructions.
- Privacy request: describe the access, correction, export, deletion, restriction, consent withdrawal or applicable advertising opt-out you are requesting. Identify the feature and account concerned, without including sensitive documents in the initial email.
- Security report: describe the suspected issue and affected feature without accessing other users’ records or sending secrets. Do not include private customer data in a demonstration.
- AI Safety Report: use in-app Report Output or identify the relevant result.
- Community Report: use Social report/block controls or identify the relevant member/content.
- Child Safety — Korlix AI: follow the Child Safety Standards reporting instructions.
- Moderation review: include the decision/account reference and why you request review.
- Enterprise: describe the organization feature or agreement concerned.
Privacy controls in the app
Open Korlix Account → Legal & Privacy for current policies and the account/device AI-sharing reset. Use individual feature controls to remove saved content, manage memory, pause automations, disconnect providers, report or block Social members, and change notification preferences. AI-sharing reset does not stop active sessions or enabled server automations. Device settings control camera, microphone and location access.
For a business workspace, tell us whether you are the owner, an authorized manager, a worker or a customer so the request can be directed appropriately. We may need to verify your authority and coordinate with the business responsible for shared records. An acknowledgment of a request is not confirmation that it is completed.
Protect sensitive information
Do not send passwords, login codes, recovery phrases, full payment-card information or suspected illegal images/videos. Redact sensitive content from screenshots. We may ask you to verify account ownership before discussing or changing private records.
Urgent safety concerns
Contact local emergency services for immediate danger. KORLIX support is not an emergency channel and does not promise continuous real-time monitoring.